Terms and Conditions

Effective Date: 8 March 2026  |  Last Updated: 8 March 2026

These Terms and Conditions ("Terms") govern your use of the Cost Consulting platform ("Service") provided by Rapid Costing Solutions (Pty) Ltd ("we", "us", "our"), a company registered in South Africa. By registering for an account or using the Service, you agree to be bound by these Terms.

1. Definitions

  • "Service" means the Cost Consulting web application available at https://www.costconsulting.co.za/, including all features, tools, and content
  • "User" means any individual or entity that registers for and uses the Service
  • "Account" means a registered user account on the Service
  • "Company Account" means the organisational account under which one or more User accounts are managed
  • "Matter" means a legal case or file managed within the Service
  • "Bill of Costs" means an itemised bill prepared using the Service
  • "Subscription Fee" means the recurring fee payable for use of the Service

2. Account Registration and Eligibility

2.1. You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use the Service.

2.2. You must provide accurate, complete, and current information during registration. You are responsible for maintaining the accuracy of your account information.

2.3. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2.4. You must notify us immediately of any unauthorised use of your account at info@costconsulting.co.za.

3. Trial Period

3.1. New Company Accounts are entitled to a 30-day free trial period from the date of registration.

3.2. During the trial period, you have full access to all features of the Service.

3.3. No payment information is required during the trial period. At the end of the trial, you must subscribe to continue using the Service.

4. Subscription Fees and Payment

4.1. The standard Subscription Fee is R950.00 per month per user (excluding VAT where applicable). Additional user accounts may be added at R450.00 per month per user.

4.2. Subscription Fees are billed monthly in arrears. Payment is due within 30 days of the invoice date.

4.3. We reserve the right to adjust Subscription Fees upon 30 days' written notice to the primary account holder.

4.4. Payments are processed through our authorised payment gateway (PayFast). By making a payment, you also agree to PayFast's terms of service.

4.5. Failure to pay Subscription Fees within 60 days may result in suspension or termination of your account. We will provide at least 14 days' notice before suspension.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorised access to any part of the Service, other user accounts, or our systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Upload or transmit any viruses, malware, or other harmful code
  • Reproduce, duplicate, copy, sell, or resell any part of the Service without our express written permission
  • Use the Service to store or process information in violation of the Protection of Personal Information Act (POPIA)
  • Share your login credentials with unauthorised individuals

6. Intellectual Property

6.1. The Service, including all software, design, text, graphics, logos, and other content, is the intellectual property of Rapid Costing Solutions (Pty) Ltd and is protected by South African copyright and intellectual property law.

6.2. You are granted a limited, non-exclusive, non-transferable licence to use the Service for the duration of your subscription, solely for your internal business purposes.

6.3. You may not reverse-engineer, decompile, or disassemble any part of the Service.

7. Data Ownership and Confidentiality

7.1. You retain ownership of all data you enter into the Service, including matter details, billing items, client information, and generated documents ("Your Data").

7.2. We will not access, use, or disclose Your Data except as necessary to provide the Service, comply with legal obligations, or with your explicit consent.

7.3. We maintain appropriate security measures to protect Your Data. For full details, please refer to our Privacy Policy.

7.4. Upon termination of your account, you may request an export of Your Data within 30 days. After 12 months following termination, Your Data will be permanently deleted.

8. Service Availability

8.1. We strive to maintain the Service available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted or error-free operation.

8.2. We may temporarily suspend the Service for maintenance, updates, or security reasons. Where possible, we will provide advance notice of planned downtime.

8.3. We are not liable for any loss or damage resulting from Service unavailability due to circumstances beyond our reasonable control (force majeure), including but not limited to internet outages, power failures, or natural disasters.

9. Limitation of Liability

9.1. The Service is provided "as is" and "as available". To the maximum extent permitted by South African law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

9.3. Our total liability for any claim arising from these Terms or the Service shall not exceed the total Subscription Fees paid by you in the 12 months preceding the claim.

9.4. You acknowledge that the Service is a tool to assist with bill of costs preparation and does not constitute legal advice. You are solely responsible for the accuracy and completeness of any bills, invoices, or documents generated using the Service.

10. Termination

10.1. You may terminate your account at any time by providing written notice to info@costconsulting.co.za.

10.2. We may terminate or suspend your account if you breach these Terms, fail to pay Subscription Fees, or engage in conduct that we reasonably believe is harmful to the Service or other users.

10.3. Upon termination, your right to access the Service ceases immediately. Sections 6, 7, 9, 11, and 12 shall survive termination.

11. Governing Law and Jurisdiction

11.1. These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.

11.2. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa, Gauteng Division, Pretoria.

12. Dispute Resolution

12.1. In the event of a dispute, the parties shall first attempt to resolve the matter through good-faith negotiation within 30 days of written notice of the dispute.

12.2. If the dispute cannot be resolved through negotiation, either party may refer the matter to mediation in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA).

12.3. If mediation fails, the dispute shall be finally resolved by arbitration under the AFSA rules, with the arbitration taking place in Pretoria, South Africa.

13. Amendments

13.1. We reserve the right to amend these Terms at any time. Material changes will be communicated to registered users via email or in-application notice at least 30 days before they take effect.

13.2. Continued use of the Service after the effective date of any amendment constitutes acceptance of the updated Terms.

14. General

14.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.2. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

14.3. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Rapid Costing Solutions (Pty) Ltd regarding the use of the Service.

15. Contact

For any questions about these Terms, please contact us at:
Email: info@costconsulting.co.za
Address: Pretoria, South Africa


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